Privacy Policy
Effective Date: 05/23/2025
505 W Grape St LLC, doing business as Hotel Zindel (“Hotel Zindel,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with [hotelzindel.com] or affiliated platforms (the “Site”).
1. Information We Collect
- We collect personal and technical information to provide and enhance our hospitality services.
- Information You Provide Voluntarily:
- Name, email address, and phone number
- Mailing address, reservation details, and guest preferences
- Payment information and billing address
- Any information submitted through bookings, forms, emails, or customer service interactions
- Information Collected Automatically:
- IP address, browser type, device identifiers
- Access times, pages visited, referring URLs
- Approximate location data
- Information from Trusted Sources:
- We may receive limited business or demographic data from booking platforms or travel partners to improve our service personalization.
2. How We Use Your Information
- Your information may be used to:
- Manage reservations, guest check-ins, and customer requests
- Provide customer service and communicate about your stay
- Send confirmations, service messages, or optional promotional content (opt-out available)
- Improve website functionality and enhance user experience
- Ensure property security and compliance with local regulations
- Analyze performance trends and service usage
3. SMS Communication & Consent
We only send SMS notifications to users who have explicitly opted in (e.g., reservation confirmations or stay reminders). You may unsubscribe at any time by replying “STOP”. We do not share SMS consent data with any third parties.
4. Data Sharing Policy
We do not sell, rent, or share your personal data (including phone numbers or emails) with third parties for marketing purposes.
Limited data may be shared internally with authorized staff to facilitate your stay. We only disclose data externally when legally required or to trusted vendors who help us operate our business (e.g., payment processors), under strict confidentiality agreements.
5. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Enhance the user experience
- Monitor site traffic and performance
- Store visitor preferences
- You can manage cookie preferences through your browser settings. For more details, visit [What Are Cookies].
6. Third-Party Advertisers
Some parts of our Site may feature content or ads from third parties. These entities may use cookies or tracking tools. We are not responsible for their policies or practices—please review their privacy policies separately.
Example: Google Ads & Analytics
7. Your Data Rights
- In accordance with laws like the CCPA and GDPR, you may:
- Request access to or correction of your personal information
- Request deletion or restriction of your data
- Object to data processing or request data portability
- To exercise your rights, please contact us using the information below. We respond within 30 days.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal data, please contact us so we can delete it.
9. Security and Data Retention
We follow industry-standard security practices to safeguard your personal data. Information is retained only as long as needed for service delivery, legal compliance, or legitimate business operations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the new effective date. Continued use of the Site signifies your acceptance of the updated policy.
11. Contact Us
For any privacy-related inquiries or data requests, please contact:
- Hotel Zindel
- Operated by: 505 W Grape St LLC
- 505 W Grape St
- San Diego, CA 92101
- Email: help@hotelzindel.com
Terms and Conditions
Effective Date: 05/23/2025
Welcome to [hotelzindel.com], the official website of Hotel Zindel, operated by 505 W Grape St LLC (“Hotel Zindel,” “we,” “our,” or “us”). By accessing or using this site, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. Use of Site
You agree to use this website only for lawful purposes related to your use or inquiry of our hospitality services and in a manner that does not infringe on the rights or limit the use of the site by others.
2. Cookies
By using this website, you consent to our use of cookies in accordance with our Privacy Policy. Cookies help us enhance site functionality, personalize your experience, and analyze web traffic.
3. Intellectual Property
Unless otherwise noted, all content on this site is the property of Hotel Zindel or its content providers and is protected under intellectual property laws.
You may:
- View, download, or print content for personal, non-commercial use
You may not:
- Copy, distribute, or commercially exploit any site content
- Use our branding (including logo and name) without written permission
- Modify or create derivative works from the content
4. User-Generated Content
- Where applicable, the Site may allow guests to leave reviews or comments.
- By posting content, you agree that:
- You own or have permission to post it
- It does not contain defamatory, obscene, illegal, or infringing material
- It does not solicit business or promote unrelated services
- You grant Hotel Zindel a royalty-free license to use, modify, and publish your content. We may remove any content at our discretion.
5. Linking to Our Website
- The following entities may link to our homepage without prior approval:
- Government agencies
- News organizations
- Search engines
- Online travel directories
All links must:
- Not be misleading or suggest false endorsement
- Fit within the context of the referring website
- Not use Hotel Zindel’s logo without express permission
- We reserve the right to request link removal at any time.
6. iFrames
You may not embed or frame any of our web pages in a way that alters their design or misrepresents the content without our prior written consent.
7. Third-Party Content and Links
This site may contain links to third-party sites (e.g., booking engines, travel resources). We are not responsible for their content or practices. Use third-party websites at your own risk.
You also agree to indemnify Hotel Zindel from any claims related to links you provide to or from our site.
8. Disclaimer of Warranties
The website and its contents are provided “as is” without any warranties, express or implied. We do not guarantee:
- Accuracy or completeness of content
- Uninterrupted or error-free access
- That the site is free from viruses or technical issues
9. Limitation of Liability
- To the extent allowed by law, Hotel Zindel is not liable for:
- Indirect or incidental damages
- Business losses or loss of data
- This limitation does not apply in cases of:
- Death or injury due to our negligence
- Fraud or any liability that cannot be excluded under applicable law
10. Modifications
We may update these Terms at any time. Continued use of the Site after updates means you accept the revised terms. We recommend checking this page periodically.
11. Privacy
Your use of the site is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. We do not share your data with third parties for marketing purposes.
12. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
13. Contact Us
If you have questions regarding these Terms, please contact:
- Hotel Zindel
- Operated by: 505 W Grape St LLC
- 505 W Grape St
- San Diego, CA 92101
- Email: help@hotelzindel.com